General Information
- We at RS Organic Malt strive to deliver your orders promptly and efficiently. Please read our shipping policy carefully to understand our processes.
Free Shipping
- We offer free shipping across cities mentioned on our website for orders above Rs 499.
Next Day Delivery
- We provide next-day delivery in Chennai, Madurai, Coimbatore, Vellore, and other specified cities.
- Orders must be placed before 2 PM to qualify for next-day delivery.
- Customers ordering after 2 PM will receive their orders the day after tomorrow.
Processing Time
- All items will be shipped within 24 hours of placing the order.
Delivery Time
- The minimum delivery time is 2 days, and the maximum delivery time is 4 days, depending on your location and the time of order placement.
Shipping Address
- Please ensure that your shipping address is correct. We are not responsible for orders delivered to incorrect addresses provided by the customer.
Shipping Delays
- While we strive to ensure timely delivery, there may be occasional delays due to unforeseen circumstances such as weather conditions, customs delays, or carrier issues. We appreciate your patience during such instances.
Damaged or Lost Shipments
- If your order arrives damaged or is lost during transit, please contact us immediately at [insert contact email] with your order number and a description of the issue. We will work with the carrier to resolve the issue and ensure you receive your order.
Changes to Shipping Policy
- RS Organic Malt reserves the right to update or change this shipping policy at any time. Any changes will be posted on this page with an updated effective date.
Contact Us
- If you have any questions or concerns regarding our shipping policy, please contact us at rsorganicmalt@gmail.com.